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Тема: The General
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Старый 24.09.2016, 20:38
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Ближайшая поставка, это вторая партия. Первая была с браком

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Hi,

On 8/15/16, we received our first batch of The General. During QC, we noticed two minor machining issues with this batch:

1. An imperfection on the side of the base plates (see attached picture). Our factory in China says it was due to improper clamping during the machining, which will be corrected for future batches.

2. A tighter assembly for the top cap and base plate is the other minor issue. The tighter assembly for the top cap and base plate may require a little wiggling of the top cap and base plate in order to seat the blade tabs in their holes. It should be noted that some assemble and disassemble with no wiggling required. We have tested every assembly with a Feather Guard (thickest blade) and a Feather Pro and all passed QC. The tighter assembly has virtually eliminated any movement of the top cap and base plate after assembled, creating a feel of extra blade rigidity and eliminating any possibility of blade play. Future batches will include a slightly modified dimension on the base plate in order to prevent a tighter assembly like this.

The reason we are contacting you is to let you know that, due to these machining issues, we have reduced this Batch 1 price to $49 + shipping. If you would still like a Batch 1 General, please respond to this email. Please give us your shipping address if you want one. We will not invoice you until we receive an answer. If you don't want a Batch 1 razor, we most certainly can place you on Batch 2.

I took a Batch 1 production version for my own personal use and got two outstanding shaves with it. It performs identically, if not better, than our prototypes that received positive reviews since April.

We place high importance on being honest and transparent with our customers. Perhaps you may not have noticed these two issues after receiving your General, but we still felt it was our duty and responsibility to explain them prior to releasing to the public. We hope we will earn your trust and respect by doing so.

Kind Regards,

Kyle and Kirk Evans
Colonial Razors
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